We are seeking a dedicated and experienced individual to join our team as a Growth and Operations Director at our LGBTQ focused psychotherapy practice. This full-time position offers a unique opportunity to lead growth initiatives and streamline operations, contributing to the expansion and success of our practice while supporting the mental health needs of the LGBTQ community.
Expansive Therapy is one of the leading LGBTQ+ therapy practices in the country, serving both New York and California (offices in NYC and LA but primarily online therapy) with over 30 therapists across both states. It was the first therapy practice to be named to Out Magazine’s Out100 and also partnered with Dr. Bessel Van Der Kolk (The Body Keeps the Score) for all of 2022.
Responsibilities:
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Develop and execute comprehensive growth strategies to attract new clients and expand our reach within the LGBTQ community.
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Oversee day-to-day operations of the practice, including managing practices and policies, supporting therapists and staff administratively, and maintaining electronic health records and HIPAA compliance.
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Lead marketing efforts, including managing current marketing platforms, social media management, content management, and outreach campaigns to promote our services and engage with potential clients.
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Conduct market research and analysis to identify trends, opportunities, and competitive landscape in LGBTQ mental health services.
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Coordinate administrative tasks such as billing, invoicing, and inventory management to ensure efficient operations and compliance with regulatory requirements.
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Fill in for admin team members when out of office.
Qualifications:
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Master’s degree in business – focus on marketing, psychology, or a related field preferred.
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Passionate about mental health advocacy and LGBTQ rights, with a strong commitment to serving marginalized communities.
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Excellent communication skills, both written and verbal, with the ability to engage with diverse audiences.
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Highly organized with strong attention to detail and the ability to multitask in a fast-paced environment.
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Proficiency in Microsoft Office Suite and familiarity with social media platforms and digital marketing tools. In depth knowledge of Google Ads strategy and optimization a plus.
Benefits:
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Competitive salary commensurate with experience.
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Comprehensive benefits package, including health insurance stipend, PTO, and 401K.
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Opportunities for professional development and advancement within the organization.
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Chance to make a meaningful impact and contribute to the well-being of the LGBTQ community.
How to Apply:
Interested candidates should submit a resume and cover letter outlining their qualifications, relevant experience, and interest in the position to Nick Fager at nick@expansivetherapy.com. Please include “Growth and Operations Director Application” in the subject line. Applications will be reviewed on a rolling basis until 5/1/2024.